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Articles in this section

  • Is shipping free?
  • Who delivers my package?
  • When will I receive my order?
  • Can you delivered my order to a different address?
  • Can I pick up my order at a pickup point?
  • Can I choose the delivery date?
  • Can you deliver an order outside Belgium?
  • What is a Track & Trace code?
  • I can't find my order using the Track & Trace code
  • What happens if I'm not at home during delivery?
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Is shipping free?

Orders of €50 or more are sent free of charge. For orders under € 50, € 10 shipping costs will be added. 

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  • Who delivers my package?
  • Can I pick up my order at a pickup point?