If you request a return from us, we will discuss the possible options to do so with you. By default, we will ask you to bring the return shipment to a GLS ParcelShop in your area. We will send you a label by e-mail, which you will need to stick on the return. This way, your return is completely free of charge!
Your items can also be picked up by a courier service at a location of your choice. The date for this will be set in agreement with you. All you have to do is make sure that your return is properly packed, and the courier service will take care of the rest. You do not have to pay anything for this; the return is completely free!