1. Not yet sent
As long as your order has not yet been shipped (announced via a shipping email), you can change or cancel your order by contacting us.
2. Already Sent
Has your order already been shipped? In that case it suffices to refuse the order at the door upon delivery; it will automatically be sent back to us.
You also have 30 days to return your order free of charge if you do not wish to keep it. Your items must be unused or unopened.