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Articles in this section

  • Is shipping free?
  • Who delivers my package?
  • When will I receive my order?
  • Can you delivered my order to a different address?
  • Can I pick up my order at a pickup point?
  • Can I choose the delivery date?
  • Can you deliver an order outside Belgium?
  • What is a Track & Trace code?
  • I can't find my order using the Track & Trace code
  • What happens if I'm not at home during delivery?
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I haven't received all the items from my order?

That's annoying! It's possible something went wrong with the courier service, or, exceptionally, a mistake was made in our warehouse. Contact our customer service department. We will be happy to help you.

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